Reference

Open Your Account, Know Your Data

We ask for your name, mobile number, date of birth and a password when you open an account, then tie every bKash, Nagad or Rocket transfer you make to that same record.

Name and mobile onlyWallet PIN never requestedCookie controls in settingsRequest a copy of your fileCorrection on written request

Browse the lobby Read FAQ

DATA DESK CONTACT

Reach Our Desk About Your Data

You have two clear ways in, and both go to the same team. Email is the main channel for a copy request, a correction or an account closure — write from the address linked to your account so we can match it without a long back-and-forth. Live chat inside your logged-in wallet is quicker for anything urgent, like a handset you no longer recognise showing on the account. Either way, keep the bKash, Nagad or Rocket transaction ID from your deposit handy; a reference lets us pull the exact record while you are still in the conversation.

Check How We Handle Your Records

tk6888 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Privacy here follows one rule: we collect what the cashier and the lobby actually need, and nothing beyond that. Opening your account asks for your name, mobile number, date of birth and a password. A bKash, Nagad or Rocket deposit then attaches a transaction reference to

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that account so your wallet balance and your play history stay matched. We do not read your wallet PIN, and we never ask for it — the PIN stays inside the bKash, Nagad or Rocket app on your phone. What you share with us is handled
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under the law that applies where you live. Bangladesh rules on data protection are not the same as rules elsewhere, so what we can store, how long we keep it and which authorities we must answer to depends on your local law and eligible regions. If
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those rules change, this page is where we say so. Device details — browser, handset model, a rough location from your IP — help us spot a login that does not match your usual pattern, which matters on an account linked to real money wallets. You
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can write to us to see what we hold, to correct a wrong spelling or phone number, or to close the account and have your details removed where the law allows it. Some records, such as deposit references tied to a wallet transfer, stay for a
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set period because money movement must remain traceable.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

COOKIES AND ACCESS

See Your Login and Cookie Controls

Two things guard the account: your password and the one-time code we send to your registered mobile before a login from a new device. Keep that number current, because a stale one blocks a withdrawal check until we verify you again. Cookies do a smaller job — a session cookie keeps you signed in between pages, and a preference cookie remembers your language. You can clear them in your phone browser settings, though the lobby will then ask for your password and a fresh code. Nothing sits on file forever, and retention periods differ by record type.

OTP on Every New Device

A one-time code goes to your registered mobile before the lobby opens on an unfamiliar handset. If a code arrives when you are not logging in, change your password and tell our desk the same day.

Cookies We Actually Set

Session cookies hold your sign-in; a preference cookie remembers your chosen language. Clearing them in your browser is fine, though you will re-enter your password and pass an OTP check on the next visit.

What Stays on File

Profile details, deposit references from bKash, Nagad or Rocket, and your game history. Wallet references are held longer because money movement must stay traceable, while marketing messages you can switch off yourself in settings.

Corrections and Closure

Ask for a copy of your file, a fix to a misspelled name, or closure of the account. Closure clears what the law lets us drop and flags the rest for deletion once its retention window ends.

Ask tk6888 About Your Data Rights

Most of what reaches our desk is about the same handful of points, so we have answered them here rather than in a long document. If your case is not covered — a closed account, a number you have changed, a record you believe is wrong — write in from the address on the account and we will take it from there.

Your name, mobile number, date of birth and a password. A bKash, Nagad or Rocket deposit adds a transaction reference and the amount, which is what keeps your wallet balance correct.

No. The PIN is typed inside the wallet app on your phone and never reaches us. We only see the transfer reference the wallet returns, plus the amount and the time it cleared.

Email from the address linked to your account and ask. We confirm you are the holder first, usually with a code to your registered mobile, then send the file to that same inbox.

Yes, along with every other market you use, because a dispute over a settled cricket or BPL bet needs the record. It sits in your account history and forms part of any copy you request.

Only where it is needed to run the account, such as a payment partner confirming a transfer, or where a lawful request reaches us. We do not sell your details to outside lists.

It depends on your local law and the record type. Deposit and withdrawal references stay for the period money-movement rules require, while game history and profile details are removed once that window passes.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoFAQ InfoCricket Sportbook

Open Your Account, Know Your Data

Reach Our Desk About Your Data

See Your Login and Cookie Controls

OTP on Every New Device

Cookies We Actually Set

What Stays on File

Corrections and Closure

Ask tk6888 About Your Data Rights

01 What details do you ask for when I open an account?

02 Can you see my bKash or Nagad PIN?

03 How do I get a copy of the data you hold on me?

04 Do you keep my bet history on cricket and BPL markets?

05 Will you pass my details to anyone else?

06 What happens to my data after I close the account?

Privacy Policy

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